ORDERING, PAYMENT & DELIVERY

PLEASE PLACE YOUR ORDER BY FOLLOWING THESE PROCEDURES;
  • SMS / CALL - <type of item you would like to purchase><your full name><your postal address><your handphone no><your email address> Send to 018-2204604

  • EMAIL - <type of item you would like to purchase><your full name><your postal address><your handphone no> Send to info.alternatesolutions@gmail.com

PLEASE PROCEED WITH YOUR PAYMENT BY FOLLOWING THESE PROCEDURES;

  • Online transfer or Via any CDM (Cash Deposit Machine) to: 
  • MAYBANK 1647-2601-7895 
  • ReceipientEmail: info.alternatesolutions@gmail.com  

  • Self pick-up or cash on collection (COD) @ PETRONAS STATION, nearby TESCO AMPANG if you are located at KLang Valley / Selangor areas

  • For Klang Valley / Selangor buyer, Delivery to your place will be made if you are unable to go to the said location upon our runner availability. Normally, it will only takes 4-5 hours on the same day after receiving the payment and depending on the location.
     
    By using Poslaju, Parcel

    Postal Parcel - 3-8days depends on location.
    Pos Laju - 1-3days depends on location.
     
    1. Shipping will be done on NEXT DAY once payment have been make except 1st saturday, sunday public holiday.
    2. Payment that make after 7.30pm will not be shipping on next working day. If can please make payment before 7pm so we can shipping on next day morning.
    3. Please refer to our shipping method, you may request to change shipping method.
    4. The cost of the postage includes : Processing, packaging, materials and delivery to sorting office
    5. In case if the shipping date falls on a holiday, we will be shipping the item on the next following day.
    6. We will always ensure that all items are wrap nicely or 100% sealed by original packaging before shipping. If the item is broken seal please check your item first before you sign or call us immediately.
    7. Please leave us a good rating after you had received your item to let us ensure that you have been received your item in good condition. Thanks



    For area around Peninsular Malaysia
    -Light weight items example like software,flash drive,memory,others(below 1kg), We will automatically choose POSLAJU delivery to buyer. [1~2 working days]
    -Heavy weight or big dimension items example like monitor,casing,printers and others, We will choose SKYNET delivery to buyer. [1~2 working days]
    -We can always use EPARCEL from POS Malaysia (for heavy goods) to ship also if you want to save cost too. Just let us know. [3 to 8 days]

    For area around Sarawak/Sabah/Labuan
    -Light weight items example like software,flash drive,memory,others(below 1kg), We will base on POSLAJU delivery to buyer. [1~2 working days]

    -Heavy weight or big dimension items example like monitor,casing, printers and others(higher than 2kg), We will choose EPARCEL POSMALAYSIA delivery to buyer. [3 to 8 working days]

    -For Sarawak/Sabah/Labuan customers who want to change shipping method for your heavy weight items to arrive earlier than 8 days, please let us know.
     

    • Bank in full amount (as stated in the advertisement) + shipping feedepending on how many item needs to be delivered to you, We will inform you the exact fee later = Item will be send by POS LAJU to your doorstep and you shall receive your item within (2 working days). Tracking no will be send to you via SMS / Email and you can check it out on http://www.poslaju.com.my